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Order Information

1. Products

The products can be found in the menu of Catalogue and Collections. The products are organized by type and  collections. Some of the products can be found in stock, but there are pieces which can be delivered after production. The same applies to specific requests, such as individual shape, color or thread. In the case of jewelry, the manufacture and delivery take 2 weeks, as for bags 3 weeks maximum if the product is not in stock.

2. Order

There is no minimum order value. Customers can order via the webshop by using the cart. In case of custom made product you can contact us by filling the form in the Contact menu of e-mail at info@delacier.com. Confirmation e-mail will be sent including the order and shipping information.


3. Payment

Submitted orders can be paid on delivery and bank transfer.

 

4. Shipping

The orders placed in Hungary  can be received in person at Budapest after conciliation or by delivery. Within Hungary the shipping is free. The cost of foreign delivery can be found in the following table. For more information, please visit: www.dpd.com/hu 

shipping information

5. Customer service

You can contact our customer service by phone and e-mail.

Telefon

We receive phone calls from Monday to Friday 8-16 am (Central European Time (UTC + 01: 00))  at the following number: +36304692494

Email

We can receive messages to info@delacier.com which are usually responded to 1-3 business days.